PRIVACY STATEMENT
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every page throughout our website.
THE INFORMATION WE COLLECT
This notice applies to all information collected or submitted on this website. On some pages, you can book and reserve tours, make requests, and register to receive our regular newsletter. The types of personal information collected at these pages include but are not limited to:
Name, Address, Email address, Phone number
On some pages, you will be asked submit information about other people. For example, other tour participants, or if you order a gift voucher online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected may also include: Name, Address, Phone number
THE WAY WE USE INFORMATION
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift vouchers by which you can personalise a product you order for another person. Information you provide to us to create a gift voucher is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register within our website if you would like to receive marketing emails or updates on our products and services. Information you submit on our website will not be used for this purpose unless you fill out the newsletter registration form, or unless submitted via a competition page, within which the terms and conditions will always be provided on that page.
We will never force opt-in to marketing emails. Opt-in is voluntary either via contact forms or in competitions.
We may use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
OUR COMMITMENT TO CHILDREN’S PRIVACY
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13.
HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION
You can access all your personally identifiable information that we collect online and maintain by contacting us or in the case of the newsletter subscription – opting out via the link in the latest newsletter.
We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your Privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
HOW TO CONTACT US
Should you have other questions or concerns about these privacy policies, please contact us.