Rottnest island snorkel and sail

Terms & Conditions

General T&C’s and our cancellations policy can be found at the bottom of our website. Tour-specific requirements are also given below. 

By booking this experience you also agree to the following terms and conditions for this particular tour: 

Group Sizes

• This is a public tour which means there will be other members of the public also on the boat with you, of varied ages.
• Tour requires a minimum group sizes to proceed (8). The maximum group size is generally 24.  Although our vessel is surveyed for a higher number, group sizes are capped at 24 or 26 (very rarely) for your comfort.
• If minimum bookings are not reached we will contact you with an much notice as practicable. Bookings remain open until final hour(s) prior so that on-the-day bookings can be made. Certainly of tours reaching minimums can never be guaranteed until closer to departure. If you are booking last minute and would like to know the status of a tour, please give us a call.
• For larger groups of 10 or more, please contact us at [email protected] to discuss a private charter instead.

Passenger Conduct, Fitness & Safety

• To join the guided tour you must be at least 8 years of age and of moderate swimming ability. A good guide is the ability to swim 200m and in 2-4m depths un-aided. All guests entering the water need to be able to swim independently, without dependency on buoyancy aids, unless under direct 1-on-1 supervision by an adult who can. E.g. children or those with mobility issues. A swimming waiver must be signed by each guest or parent/guardian before entering the water. Please contact us if you have any questions about swimming ability.
• This tour requires a moderate degree of physical mobility including the use of stairs for boarding, moving around the vessel and accessing the lavatory.
• If you have any health concerns please contact us prior to booking.
• If you are prone to seasickness, please consider if this tour is right for you. Catamarans are generally very stable however this is an ocean-based experience. We advise you to consult a pharmacist if you have any concerns.
• Pregnant guests in the third trimester should contact us prior to booking.
• Guests who arrive intoxicated or unfit to sail will not be allowed to board. No refunds will be given.
• Tour is strictly non smoking or vaping.
• Drones are not permitted.

Weather

• Sailing is an outdoor activity – exposure to the elements should be expected and perfect conditions are never guaranteed.
• We reserve the right to cancel right up until the departure time if conditions become unsafe. We keep an eye on the weather at all times but at times it can become unpredictable.
• Direction of the sail is at the discretion of the skipper who will take all conditions into account on the day (wind speed, direction etc).

Children On Board

• Children must be under direct adult supervision at all times.
• Please advise individual ages of children when making your booking, for life jacket provisioning.
• Children under 10 will be asked to wear a life jacket at all times.
• Snorkelers must be aged 8 and over to go on the guided trail part of the tour. Free snorkeling under direct supervision by an accompanying adult is no problem.

Cancellation & Reschedule Policy

For our full T&C’s, please visit our website for further information: https://www.charter1.com.au/terms-and-conditions/

Tour cancellation & reschedule terms for direct bookings can be found here: https://www.charter1.com.au/cancellation-policy/