Tours are subject to minimum numbers. Should minimum numbers not be met for the day of your tour we will contact you with 5 days notice for Fremantle Tours or the day prior for Whale Shark Swims to offer a reschedule or to get you onboard with another company if possible at no additional cost.
Prone to sea sickness? Being catamarans our vessels are extremely stable and we find guests that often are prone to seasickness do not feel sick on board however we do recommend speaking with a pharmacist about sea sickness medications so as not to affect your experience onboard if you are at all concerned.
If we don’t find you a Whale Shark to swim with on the day of your tour we will issue you with a voucher valid for the next available date. Should there not be availability during your stay in Exmouth, the voucher will be valid for up to 2 years. If you will not be returning to Exmouth you are welcome to utilise your voucher for one of Charter 1's Eco Tours departing from Fremantle (Rottnest or Carnac Island).
Our crew are all trained and experienced in assisting you in the ocean and always go the extra mile to ensure you will be safe and comfortable and have the very best opportunities to experience in water activities - We have floating noodles and life jackets available and we welcome you to use these.