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Book Now Tours - Changes and Cancellations Policies

Public departures are subject to weather conditions and minimum numbers. A lot of planning goes in behind the scenes to ensuring minimum numbers are met and that you get to experience your tour on your chosen date. 

One reschedule is allowed however it must be made no later than 72 hours prior to your experience time. All subsequent changes will incur a $25.00 re-booking fee. 

 

Cancellations/reschedules made up to 72 hours prior to the departure date:          

Once only $25pp re-booking fee



Cancellations made within 24 hours prior to the departure date:

Will not be refunded.


Private Charters - Changes and Cancellations Policies

Private Charter departures are subject to weather conditions

 

More than 1 month’s notice:

Total amount will be refunded less 25% of charter fee (50% if public holiday).

More than 2 week’s notice:

Total amount will be refunded less 50% charter fee.

Less than 2 week’s notice:

Will not be refunded/rescheduled.

Accredited Tourism Business
Advanced Eco Tourism Operator
Trip Advisor Certificate of Excellence 2014
Trip Advisor Certificate of Excellence 2015
Padi Dive Boat WA
Eco Tourism Australia Operator
Global Sustainable Council 2016